Consumers (§ 13 BGB) have a legal right of withdrawal.

You can cancel your contract within 1 month without giving reasons in writing (eg letter, fax, e-mail) or by returning the goods. The period begins at the earliest with receipt of this instruction. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. The revocation must be sent to:

Susan Richter

Am Silberberg 6
53909 Zülpich

E-Mail: info (at)
Fax: 02252/8368748

Effects of withdrawal
In the case of an effective cancellation, the mutually received benefits shall be returned and any benefits (such as interest) incurred. If you can not give us back the service received in whole or in part or only in a deteriorated condition, you may have to pay us compensation. With the release of things this does not apply if the deterioration of the goods is due solely to their examination – as they would have been possible in a shop, for example. Incidentally, you can avoid the obligation to pay compensation by not using the item as your property and refraining from anything that affects its value. Transportable items are to be sent back. Non-parcels are picked up at your place. You have to bear the costs of the return, if the delivered commodity corresponds to the ordered and if the price of the thing to be returned does not exceed an amount of 40 euros or if you at a higher price of the thing at the time of the revocation still not the consideration or a contract agreed partial payment. Otherwise, the return is free for you. Obligations for the reimbursement of payments must be fulfilled within 30 days after dispatch of their revocation declaration.

End of withdrawal